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IT Management WHITE PAPERS
IT Management
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Business Analytics and Optimization for the Intelligent EnterpriseBased on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information.... |
[09 Nov 2009] |
36 |
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The Journey Along an Information-Led TransformationA shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable... |
[09 Nov 2009] |
66 |
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The new information agenda:Do you have one?The lack of trusted information — information that is accurate, timely and relevant— is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed... |
[09 Nov 2009] |
23 |
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Best Practices for Translating Customer Satisfaction into RevenueToday's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a... |
[06 Nov 2009] |
294 |
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Support Strategies: Customer Experience ManagementCustomer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering... |
[06 Nov 2009] |
227 |
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3 Strategies for Reducing IT Support CostsAs companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is... |
[29 Oct 2009] |
405 |
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Forrester Strategies for Assessing IT Business SatisfactionIf you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new... |
[29 Oct 2009] |
242 |
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HP MPS solution for AIBAllied Irish Bank (AIB) wanted a Managed Print Services (MPS) solution at its head office that would improve service quality, deliver cost savings and lower operational risk. One of the... |
[14 Oct 2009] |
112 |
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HP print solutions and 3Mthe objective for 3M was to optimize office printing infrastructure at 3M locations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print... |
[14 Oct 2009] |
117 |
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Fact Sheet : IBMXIV Storage SystemThe IBM XIV® Storage System is a ground-breaking, high-end disk system, designed to support business requirements for a highly available information infrastructure. Built from a grid of standard Intel®/Linux® components, it is... |
[12 Oct 2009] |
226 |
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IBM XIV® Storage System: Ease of Management ReinventedManaging a storage system has become a costly and complicated task. The direct labour cost associated with its management is increasing. In addition, organizations incur hidden indirect costs due to... |
[12 Oct 2009] |
143 |
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IBM XIV® Storage System: Ideal Storage for the New Media EraThe last decade has seen a revolution in the way in which digital information is generated and organized. The IBM XIV® Storage System provides a revolutionary solution for these requirements,... |
[12 Oct 2009] |
58 |
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IBM XIV® Storage System: Thin Provisioning ReinventedManaging IT storage infrastructure is an endless balancing act of providing enterprise-class functionality and services while controlling costs. "Thin provisioning" is the practice of allocating storage to applications on a... |
[12 Oct 2009] |
29 |
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IBM XIV® Storage System: Performance ReinventedOne of the major requirements of any SAN administration team is to provide users and applications with adequate performance levels. This task becomes increasingly difficult with demands for high performance... |
[12 Oct 2009] |
170 |
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IBM XIV® Storage System: Power Consumption ReinventedReducing power consumption is one of the most significant challenges of IT centers today. With storage needs on a steep rise, it is increasingly clear that new approaches must be... |
[12 Oct 2009] |
58 |
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IBM XIV® Storage System: Snapshots ReinventedThe ability to create and manage snapshots of existing volumes is among the most fundamental features commonly offered by enterprise-class storage systems today. In this white paper, we describe the... |
[12 Oct 2009] |
34 |
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Optimizing Enterprise Storage Total Cost of Ownership with IBM XIVA high-end storage system's total cost of ownership (TCO) is like an iceberg: the vast majority of costs are hidden from view. Comparing systems by looking at obvious factors, like... |
[12 Oct 2009] |
76 |
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Product Overview: IBMXIV Storage SystemThe IBMXIV® Storage System is a revolutionary high-end open disk system designed to support key current and future business require-ments for a highly available information infrastructure. Its design is a... |
[12 Oct 2009] |
72 |
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Technical Description: IBMXIV Storage SystemThe IBMXIV® Storage System offers a new level of high-end disk system performance and reliability. It is a core component of theIBMInformation Infrastructure which helps clients address their needs for... |
[12 Oct 2009] |
86 |
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Making the case for migrationThis brief describes how Gerber Scientific, working with an IBM storage implementation team, migrated its production SAP applications and Oracle database from an existing proprietary storage infrastructure to the IBM... |
[08 Oct 2009] |
15 |
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