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Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...
[16 Nov 2009]
118
ntl:Telewest Business
Download
[05 Oct 2009]
11
MBG Expense Management
[09 Mar 2004]
2
itmWEB
[25 May 2007]
26
3Com
[01 Jun 2003]
28
[14 Aug 2003]
[25 Sep 2003]
115
Brunel University
[12 Dec 2006]
22
Symmetricom
[30 Jul 2009]
20
ProfitLine
[16 Jul 2005]
12
Springer Science+Business Media
[13 Jun 2005]
39
Association for Computing Machinery
[08 May 2004]
Reed Elsevier
[01 Sep 2000]
16
Massachusetts Institute of Technology - MIT
[01 Oct 2004]
228
LogiGear
[09 Jun 2000]
112
University of Zurich
[04 Jan 2005]
44
Hewlett Packard
[29 Apr 2005]
National Chung Cheng University
9
Sitara Networks
[03 Mar 2003]
53
Universita degli Studi di Napoli Federico II
[13 Nov 2003]
6
Freie Universitat Berlin
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