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Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...
[16 Nov 2009]
116
ntl:Telewest Business
Download
[01 May 2006]
3881
popular
CITTIO
[26 Nov 2007]
3856
Mercury Interactive
[21 Jul 2008]
2908
[03 Oct 2005]
1128
Cisco Systems
[04 Jul 2001]
1073
National Technical University of Athens
[01 Dec 2005]
984
Alcatel
[01 Sep 2003]
923
Clarkson University
[31 Jan 2009]
842
[07 Feb 2001]
755
Avaya
[18 Aug 2003]
731
University of Maryland
[01 Sep 2005]
673
CA (Computer Associates)
[02 Jul 2003]
666
Alcatel-Lucent
[01 Jan 2004]
654
[29 Oct 2007]
625
NetServices
598
[01 Mar 2004]
569
Dell
[15 Oct 2007]
567
[28 Sep 2006]
557
[08 Oct 2003]
543
Pohang University of Science And Technology
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