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Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...
[16 Nov 2009]
118
ntl:Telewest Business
Download
[18 Nov 2009]
13
Cerylion
[08 Oct 2009]
24
Dell
[05 Oct 2009]
11
MBG Expense Management
[24 Sep 2009]
1
University of Melbourne
[03 Sep 2009]
University of Geneva
17
Sybase
[01 Sep 2009]
8
6
[27 Aug 2009]
31
Hewlett-Packard (HP)
16
Purdue University
[25 Aug 2009]
23
Intel
[21 Aug 2009]
2
NEC
3
Global Knowledge
[14 Aug 2009]
4
[04 Aug 2009]
15
ProfitLine
Sathyabama University
[30 Jul 2009]
20
[06 Jul 2009]
[01 Jul 2009]
IBM
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