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Customer Management WHITE PAPERS



Customer Management


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  Title   Date Added Total Downloads Company
Case Studies

Case Study: London Stock Exchange—Messaging Architecture

[17 Dec 2003]

714

Accenture

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White Papers

Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage

[04 Jun 2003]

714

SAP

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White Papers

Why Software Publishers use FLEXlm to License Their Software

[21 Jul 2003]

703

Macrovision Corporation

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White Papers

Cisco IPCC Express Edition (Cisco IPCC Express)

[01 Mar 2003]

701

Cisco Systems

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Case Studies

A Uniform View of Customer Information Creates Higher Quality Service and Customer Care

[28 Sep 2007]

634

SAP

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Case Studies

Tanishq Improves Supply Chain Management With .NET Technology

[25 Aug 2004]

624

 

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Case Studies

Nissan Develops a New Global Procurement System with mySAP SRM

[01 Jul 2004]

594

SAP

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White Papers

Performance Management: Aligning Business Objectives Through the Contact Center

[01 Oct 2003]

555

NICE Systems Ltd.

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White Papers

Cisco Agent Desktop: Methods for Integrating Third-Party Enterprise Applications

[01 Jun 2006]

542

Cisco Systems

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White Papers

Direct Store Delivery

[11 Jan 2003]

517

SAP

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Case Studies

HP Case Study: ICICI Bank

[10 Sep 2007]

511

Hewlett-Packard

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White Papers

E-Commerce: Its Impact on Transportation, Logistics, and Supply Chain Management

[15 Apr 2000]

502

Montgomery Research

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White Papers

Implementing Supply Chain Management Systems in Large Enterprises

[15 Apr 1999]

498

Montgomery Research

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White Papers

Using the Theory of Constraints to Increase Sales: Applying Manufacturing Theory to Marketing/Sales

[20 Nov 2002]

489

Customer Manufacturing Group

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Case Studies

Winning Strategies: Outsourcing at Thames Water

[05 Jul 2007]

486

Accenture

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Case Studies

Oracle Case Study: IHOP Corp.

[30 May 2007]

480

Oracle

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White Papers

Knowledge Management Best Practices: Turning Information into a Corporate Asset

[01 Dec 2002]

474

Primus Knowledge Solutions

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White Papers

Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1

[02 Sep 2008]

469

SAP

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White Papers

Key Ingredients of the IT Service Desk

[20 Sep 2001]

461

Gartner

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Case Studies

Mothercare.com: Supply Chain Optimization and Customer Service

[07 Jan 2005]

442

Accenture

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  Title   Date Added Total Downloads Company

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Customer Management


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