Become a member of the ZDNet UK community
Customer Management WHITE PAPERS
Customer Management
PreviousTitle  |
Date Added | Total Downloads | Company | |||
|---|---|---|---|---|---|---|
| sponsored | ||||||
 |
Application Lifecycle Management Podcast: An Innovative Approach from HPThis podcast discusses how your organization can get beyond "quality management as usual," and make the move to the real application lifecycle. |
[24 Mar 2009] |
432 |
|
||
| sponsored | ||||||
|
Building and Managing a Performance CoE white paper.Learn how to build and manage a Performance Center of Excellence with minimal expense, risk, or disruption to current processes. |
[24 Mar 2009] |
250 |
|
||
| sponsored | ||||||
|
Building and Managing a Quality CoE white paperRead about building a Quality Center of Excellence. |
[24 Mar 2009] |
238 |
|
||
| sponsored | ||||||
|
Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive EdgeDecisive actions can elevate your business above the competition and help your company grow and stabilize. But decisive leadership requires accurate, timely, and accessible information, along with the right software... |
[11 Dec 2007] |
32 |
|
||
| sponsored | ||||||
|
Contact Centres: Optimum service at optimum costGetting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful... |
[16 Nov 2009] |
119 |
|
||
| sponsored | ||||||
|
Redefining the application lifecycle Management White Paper the application lifecycleRealizing the full business potential of modernised applications means expanding traditional software development views. HP broadens the application lifecycle to include 'upstream' activities - business strategy and planning - and... |
[24 Mar 2009] |
309 |
|
||
| sponsored | ||||||
|
Responding quickly to changing markets: Anticipate, Adapt, ExcelMarket change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct... |
[12 Dec 2007] |
15 |
|
||
| sponsored | ||||||
|
Turning customer interaction into profitable relationshipsEffective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and... |
[08 Sep 2009] |
595 |
|
||
| sponsored | ||||||
|
View the HP Performance Center QuickStart data sheetFind out how to implement HP Performance Center quickly to enable a performance COE. |
[24 Mar 2009] |
480 |
|
||
|
"Integration of TTY Calls Into a Call Center Using the Placeholder Call Technique" |
[01 Feb 2007] |
3 |
|
||
|
"Supply Chain" SOA With SKOS |
[07 Oct 2008] |
21 |
|
||
|
"Yoking-Proofs" for RFID Tags |
[07 Apr 2004] |
13 |
|
||
|
$20,000 in Orders in Less Than 72 Hours |
[14 Aug 2003] |
7 |
|
||
|
10 Questions to Ask Your on Demand Contact Center Provider |
[01 Nov 2007] |
8 |
|
||
|
10 Tips for Developing a Sales Strategy for Internet Banking |
[03 Mar 2000] |
3 |
|
||
 |
100% E-Corporation: the Story Behind Intel's Customer-Focused Success |
[01 May 2001] |
93 |
|
||
|
12 Reasons Why We Can't Automate |
[14 Aug 2003] |
3 |
|
||
|
12 Ways Technology is Transforming Marketing and Sales White Paper |
[30 Nov 1999] |
|
|
||
|
20 Best Practices for Your Financial Supply Chain |
[14 Dec 2004] |
115 |
|
||
 |
21st-Century Retail Merchandising and Customer Management |
[31 Aug 2007] |
55 |
|
||
| Title |
Date Added | Total Downloads | Company | |||
