ZDNet UK


Skip to Main Content

ZDNet.co.uk - Winner of Best Business Website 2007
  1. Home
  2. News
  3. Blogs
  4. Reviews
  5. Prices
  6. Resources
  7. Community
  8. My ZDNet

 

ZDNet UK RSS Feeds


IT Jobs

Become a ZDNet.co.uk member

Customer Management WHITE PAPERS


Customer Management


  Title   Date Added Total Downloads Company
Case Studies

Marks & Spencer: Customer Relationship Management Solution

[27 Jul 2007]

1154

popular

Accenture

White Paper

Download

White Papers

Forrester Research Report: Thirty-One Best Practices for the Service Desk

[28 Jun 2005]

857

Citrix Online

White Paper

Download

White Papers

Consignment Stock: An Innovative Approach to Inventory

[22 Feb 2007]

721

SAS Institute

White Paper

Download

White Papers

Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage

[04 Jun 2003]

589

SAP

White Paper

Download

Case Studies

SAP APO and BMW Motoren: Revving Up

[01 Jan 2005]

417

SAP

White Paper

Download

White Papers

Businessfirst

[14 Sep 2007]

404

Oracle

White Paper

Download

Case Studies

Accenture Case Study: Marks & Spencer

[13 May 2004]

402

Accenture

White Paper

Download

White Papers

Compliance and Loyalty - A whitepaper from CM Insight, sponsored by BT

[26 Jan 2005]

366

British Telecommunications

White Paper

Download

White Papers

ERM: Aligning Roles and Responsibilities in the Contract Manufacturing Supply Chain

[01 Aug 2002]

313

Syncra Systems, Inc.

White Paper

Download

White Papers

Privacy and Security in Library RFID: Issues, Practices, and Architectures

[08 Jun 2004]

298

University of California, Berkeley

White Paper

Download

Case Studies

Case Study: Exel plc—Supply Chain Management

[01 Jan 2003]

274

Accenture

White Paper

Download

White Papers

From Best Practices to Next Practices: Procurement in the Decade Ahead

[01 Jun 2000]

270

A.T. Kearney

White Paper

Download

White Papers

Supplier Relationship Management and Procurement: Driving Value Through Best Practices

[01 Aug 2006]

268

SAP

White Paper

Download

White Papers

The Markets in Financial Instruments Directive (MiFID) - Implications for UK Financial Services Companies

[02 Feb 2007]

262

Touchstone

White Paper

Download

White Papers

Retention and Loyalty - A whitepaper from The Henley Centre, sponsored by BT

[26 Jan 2005]

257

British Telecommunications

White Paper

Download

White Papers

Mosaix™ Predictive Dialing System from Avaya Enhanced Call Progress Analysis

[01 Mar 2001]

253

Avaya

White Paper

Download

White Papers

Magic Quadrant for CRM Sales Suite Vendors

[24 Jul 2007]

250

Siebel Systems

White Paper

Download

White Papers

Why Software Publishers use FLEXlm to License Their Software

[21 Jul 2003]

242

Macrovision Corporation

White Paper

Download

Case Studies

J.D. Edwards Implementations for FW Murphy - Class A Manufacturer Improves Profitability

[01 Apr 2003]

239

J.D. Edwards & Company

White Paper

Download

Case Studies

Airbus Takes RFID Into the Spare Parts Supply Chain

[23 Dec 2004]

238

LogicaCMG

White Paper

Download

  Title   Date Added Total Downloads Company

Customer Management