Virtual SMB Centre in a Box?

What types of organizations have the most efficient IT operations? Data centers that provide highly available and resilient services with a minimum of human intervention and management? IT shops that can...

Virtualisation of SAP Applications with VMware ESX Server on IBM System x3850/x3950 M2

This whitepaper looks at how Virtualization is the concept of decoupling the hardware from the operating systems and applications. This can be implemented a number of ways as we will...

Increasing Energy Efficiency with x86 Servers

The current economic crisis has most companies scrambling for ways to get the most out of every dollar they spend. However, to date, many of the gains have been illusory...

Trend Watch: Mission Critcial x86

This paper examines how, over the past several years, research has shown many organisation moving mission-critical systems onto x86 servers.

Selecting Server Processors to Reduce Total Cost

This paper examines how Intel IT is standardizing on Intel® Xeon® processor X5570 (2.93 GHz) for two-socket servers for design computing and enterprise server virtualization. The newest high-end Intel® Xeon®...

A Superior Hardware Platform for Server Virtualisation

This Intel whitepaper examines how server virtualization is helping IT organizations improve data centre productivity in fundamental ways. It shows how you can consolidate multiple operating systems and applications per...

Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges

This paper looks at how, in many organizations, IT infrastructure has begun to constrain business efficiency and growth. However, IT infrastructure is actually limiting IT from investing in innovation. IDC...

Automated Energy Efficiency for the Intelligent Business

Efficiency is emerging as a major tool to extend the life of existing data centers and ensure that new data centers will deliver the highest ROI. This whitepaper looks at...

The Evolution of Integration

Once upon a time life and information systems were simple. Then one day somebody let Pandora out of her box. Someone said -can't we add new requirements to these systems?...

• Tags:
• Linux - Open Source

The Role of Open Source Data Integration

This free-to-download whitepaper looks at how Enterprise customers are demanding project�]sized data integration tools that can be scaled up to enterprise use. They don�ft want complex, expensive DI products that...

• Tags:
• Knowledge And Data Management

Going Global With Geolocation.

This white paper, sponsored by Quova, Inc., a leading provider of IP geolocation data and services, illustrates how companies are using geolocation to greatly improve the user experience across languages...

• Tags:
• Web Content Management

How IP geolocation can improve your website experience and marketing activity

With geolocation technology, you can know a web user's real world whereabouts. This report examines the benefits from the fictional retailer's point of view. Things-4-You- a thriving online business, which...

• Tags:
• Web Content Management

Contact Centres: Optimum service at optimum cost

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...

• Tags:
• Ethernet

Business Analytics and Optimization for the Intelligent Enterprise

Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....

• Tags:
• Diagnostics And Analysis

Enterprise mobility: connecting to a world of opportunity

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...

• Tags:
• Access Technologies

The Journey Along an Information-Led Transformation

A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable...

• Tags:
• Knowledge And Data Management

The business value of Web 2.0 technology.

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...

• Tags:
• Broadband

The new information agenda:Do you have one?

The lack of trusted information — information that is accurate, timely and relevant— is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed...

• Tags:
• Infrastructure Management

Best Practices for Translating Customer Satisfaction into Revenue

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...

• Tags:
• Knowledge And Data Management

Support Strategies: Customer Experience Management

Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...

• Tags:
• Knowledge And Data Management