Best Practices for Translating Customer Satisfaction into Revenue 
Publisher: Citrix Online
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a... [06 Nov 2009]
Support Strategies: Customer Experience Management
Publisher: Citrix Online
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering... [06 Nov 2009]
On-Demand Webcast: The New World of SharePoint Administration 
Publisher: Quest Software
Get the insight you need to prepare for SharePoint 2010 in this Quest Software on-demand webcast. Joel Oleson, senior architect and SharePoint expert, takes you inside the life of a... [05 Nov 2009]
Customer Case Study:Â A L Filters
Publisher: Dell EqualLogic
Companies undergoing rapid expansion can all too soon find their IT infrastructures becoming unwieldy, inadequate and expensive to manage. Switching to virtualization with a consolidated and simplified datacentre environment can... [04 Nov 2009]
Power Solutions Article: High-Availability Virtualization with Dell EqualLogic Arrays and Microsoft Windows Server 2008 R2 Hyper-V
Publisher: Dell EqualLogic
The Microsoft® Windows Server® 2008 Release 2 (R2) Hyper-V™ platform introduces capabilities designed to deliver high availability for virtualized data centers. Integrating a Dell™ EqualLogic™ PS Series storage area network... [04 Nov 2009]
Power Solutions Article:Â A Smart Path to Virtualization
Publisher: Dell EqualLogic
As server virtualization continues to transform the data center, enterprises have some critical decisions to make. How will they migrate to a fully virtualized environment? How should the IT infrastructure... [04 Nov 2009]
Power Solutions Article:Â Highly Available Virtualization with Microsoft Hyper-V and SCVMM 2008
Publisher: Dell EqualLogic
In virtualized environments, high availability can be critical to avoiding lost revenue, maintaining productivity, and protecting data from system failure. Combining Microsoft® Hyper-V™ technology with Microsoft System Center Virtual Machine... [04 Nov 2009]
Power Solutions Article:Â Power Solutions Article: Advancing Integration of Microsoft Hyper-V and Dell EqualLogic Virtualized SANs
Publisher: Dell EqualLogic
An enterprise-class storage infrastructure is essential for organizations transitioning to a virtualized data center. Dell™ EqualLogic™ PS Series Internet SCSI (iSCSI) storage area network (SAN) arrays enable advanced integration with... [04 Nov 2009]
Power Solutions Article:Â Power Solutions Article: Getting Started with Microsoft Windows Server 2008 Hyper-V on Dell Servers
Publisher: Dell EqualLogic
Microsoft® Hyper-V™ technology provides a simplified virtualization platform integrated directly into the Microsoft Windows Server® 2008 OS. This article provides an introduction to Hyper-V virtualization, discusses the overall architecture and... [04 Nov 2009]
Solution Brief: Dell Equalogic PS Series Can Offer Robust, High-Availability Infrastructure for Microsoft's 2008 R2 HYPER-V
Publisher: Dell EqualLogic
Virtualization has become a popular IT strategy for enhancing hardware utilization, helping organizations decrease power, cooling, and data center footprint costs, and enhance the flexibility of IT. While virtualization can... [04 Nov 2009]
Solutions Brief:Â Dell EqualLogic PS Series and Microsoft WS2008 Hyper-V:Â Enabling The Next Generation Virtualized Data Center
Publisher: Dell EqualLogic
Server virtualization is one of the most significant technology trends in IT environments today, and a key enabler of the next generation virtualized data center. Server virtualization relies on hypervisors... [04 Nov 2009]
Technical Report:Â Deploying Microsoft Hyper-V with PS Series Arrays
Publisher: Dell EqualLogic
Server virtualization is a common practice is today's data centers for server consolidation, power reduction, rapid provisioning, high availability, and data protection. All of these reasons lead to lower data... [04 Nov 2009]
Whitepaper:Â EqualLogic TCO Analysis by ESG Lab
Publisher: Dell EqualLogic
This ESG Lab report examines the economic excellence of highly scalable EqualLogic iSCSI storage solutions compared to traditional direct attached storage (DAS), Fibre Channel storage area network (FC SAN), and... [04 Nov 2009]
A Global Knowledge Template: Project Management Workbook
Publisher: Global Knowledge
Adopt project management best practices quickly and easily with our Project Management Workbook Template. Developed by our PMP? certified instructors, this customizable template allows you to easily track project budgets,... [03 Nov 2009]
Is Your Enterprise Architected for Tomorrow's Growth?
Publisher: Sybase
Today's business climate makes it imperative that organizations make the necessary plans for tomorrow's growth. Implementing an Enterprise Architecture can be a necessary, but challenging undertaking to prepare for... [01 Nov 2009]
Market-Leading Data-Modeling Tools: Research Report from the Burton Group
Publisher: Sybase
The Burton Group provides an in-depth research report on Market-Leading Data-Modeling Tools. According to their research, basic data modeling tools have become commoditized - basic features are yesterday's... [01 Nov 2009]
Strategic Secret Weapon for Tightening Business & IT Alignment: Modeling!
Publisher: Sybase
Achieving alignment between an organization's core goals and the IT infrastructure that supports an enterprise's strategic direction is an ongoing challenge. Learn how aligning business processes with data from information... [01 Nov 2009]
A Better Debugging Experience With SoftICE
Publisher: Compuware
Compuware SoftICE is the world's most powerful debugger for Windows applications. Make sure you're making the most of this advanced system-wide debugger by logging on to a special SoftICE webinar... [30 Oct 2009]
Accenture: eLearning
Publisher: Accenture
As part of its growth strategy, Accenture is redefining the marketplace by building a network of businesses - consulting, technology, outsourcing, alliances and venture capital - to meet any organization's... [30 Oct 2009]
BDD Zero Touch Deployment of Windows XP/Office 2003 - Demo 2: Introduction to OSD
Publisher: Microsoft
In this webcast, you will learn how to install the Operating System Deployment (OSD) Feature Pack for SMS 2003. You will then learn how to create an OSD Image Capture... [30 Oct 2009]
